Rented RV in February 2014 to be picked up in Denver for 9 days starting at noon on June 6 2014. Did this online. Hubby kept getting emails reminding us about it. Well, we show up at appointed time to pick up said RV and tada.... NO MOTORHOME!!! What??? The Denver folks claimed they had no phone number to get ahold of us, ??why not email kids???
Long story short, they couldn't tell us why it wasn't there (others were waiting there in the same boat!!)...late, reservation messed up, whatever. They "might have an RV by tomorrow night at 5pm, or the next day". Well, we needed to be in NW Nebraska by 2 pm the next day for a week long organized bicycle ride and couldn't wait around. No explanation, no on answering the phone in Las Vegas.. took a week and a half after this fiasco to just get out deposit back from them and we haven't gotten any sort of explanation about the whole deal.
They seem to be a very ill run operation...rent from these jokers at your own risk people. We were lucky, we went to "Plan B" and got it all together with our SUV with a box trailer and camping equipment..we felt sorry for the other folks waiting there who were apparently from out of town..
Product or Service Mentioned: Apollo Motorhome Holidays Rv Rental.
Monetary Loss: $2000.