Cairns, Queensland
Not resolved
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services

This is by far the most gready and nethical company I have ever done business with.

First they try to sell me insurerance twice. Once through their agent uppon booking and then once again when we picked up the car. The use scare tactics by telling how expensive it will be if you are involved in an accident - and that you do not get your bond back even if the accident is not you fault.

Second their prices for renting camping furniture is more expensive than buying your own at the local supermarked.

Third they force to buy their "toll package" at $45 dallars, despite the totalt toll from Cairn to Sydney do not exceeds $20.

Fourth they charge $ 75 for transferring a speeding ticket. A process that takes less than 5 minutes and only require filling out a pre-printed pierce of paper from the Queensland Police.

Product or Service Mentioned: Apollo Motorhome Holidays Rv Rental.

Reason of review: Poor customer service.

Monetary Loss: $150.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Jan 30, 2016.
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